I had difficulty making payment online and you called me back and sorted it for me. I would recommend to friends because of the variety of accommodation available.
I has conversation by phone with your staff and found them very polite and kind.Also, web-site is built informatively and сcomfortable.
perfect communication for check-in and check-out!! Practical luggage store at the office!
It all seemed very simple to do on line and you provided us with all the information we needed including links to vouchers to some of the sights etc.
The communication was very good with clear instructions given on how to find and access the apartment. Would definitely recommend the service to others.
The representative was on time and very helpful
Efficient and easy access
Excellent service, I'd definitely consider using them again for my next European holiday.
The agency were great, we'll be going back to Barcelona soon, so will book with them again.
Really helpful staff, answered loads of questions I had and really nice
The agents were also very professional in their dealings with us, great communication and quick responses, again, highly recommendable.
Friendly customer service, clean house.
Very helpful in allowing us to leave our luggage at the offices until our flight left.
Beautiful apartment. Amazing value for money. Friendly service
Didn't have much contact with them but good website and communication via email.
Great portfolio of properties. Really easy to use and to compare even against previous bookings.
Email informations very complete and clear
We will consider using them again next time we are in Barcelona.