Finding the apratement was easy, and it turned out to be exactly what we wanted.
The email are very explicite and promptly arrived after the reservation.
Easy search and easy booking process. Also when I had questions and contacted customer service, I received the answer fast enough.
We liked the personal service we received, we were kept in contact throughout the booking process and the after booking care was very good.
The fact that you texted us when we arrived to leave a contact number if we had problems.
Stress free, easy to arrange booking and payment.
Plenty of keeping in contact through e mail. Had text message when arrived in Venice if needed any help.
Easy to negotiate website. Fast confirmation via email.
kept informed at all stages of the booking process, responded quickly to a query I had.
Helpful staff, prompt replies.
easy to view and book, quick responses to queries. Good value apartments
Very easy to deal with. SMS on arrival at each city is a nice touch and good to know you are always ready to help out.
Value for money, helpfulness of staff and quality of accommodation.