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Book with us
We were the first company to offer Barcelona accommodation online to guests around the world.
Find out why our clients trust us time and time again.
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Great service
From start to finish, we will make sure you get what you need. -
Top quality
Premium properties and first-class information about the city. -
Value for money
We want you to get the most out of your time in Barcelona. -
Transparency
You need to know who you're trusting with your trip.
The most important mantra...
Without our clients, our company would not exist. We understand that providing you with quality accommodation that offers good value for money is not enough. You need to know that the people you have trusted with your holiday accommodation are not just there if you need them, but actively providing you with everything you need at every stage of your journey.
Here’s what you can expect from us along the way.
- A dedicated team on hand to help you 365 days of the year – from 11am to 8pm – in a choice of five European languages.
- Swift resolution of any issues you encounter while staying in the city.
- An exclusive set of discount vouchers that will save you money on recommended activities throughout Barcelona.
- Access to our established and growing online community – a fantastic source of information on your destination.
- Full access to previous guests’ reviews of each and every property, to help you make your choice with confidence.
Exceeding your expectations
An insistence on quality is a cornerstone of our company. It's one of the reasons we've been able to survive and thrive in what has become a highly competitive online environment - by providing our clients with first-class places to stay in the city.
As you can imagine, in a business like ours, being able to rely on trustworthy property owners is as much in our own interests as it is in our clients'. Our success and reputation depend on it.
- We work exclusively with Barcelona apartment owners who possess a licence to rent out their property legally (sadly, this doesn’t go without saying).
- All of the accommodation we offer has to have earned its place in our portfolio. A property's average rating, as voted for by previous guests, must consistently meet a certain level. If it doesn't, we remove it from our website straight away.
- We pride ourselves on the quality of online information we offer to our clients - from our informative Barcelona guide to the hundreds of articles about the city in our long-running blog.
- When asked to rate the service we have provided from start to finish, our clients give us an average of 9.2 out of a possible 10. The room for improvement still manages to keep us awake at night.
Making your spending money go further
Whether you choose to stay in a self-catering apartment, luxury hotel or a cheap-and-cheerful hostel, you can rest assured that our prices represent good value for money. In fact, we put our money where our mouth is by inviting all our clients to take our price challenge - where we guarantee the lowest prices available on the internet.
Not only that, but we're always striving to find ways to save you cash elsewhere.
- Book with us and you automatically receive a set of over 50 discount vouchers, which we have personally negotiated to save you money all over the city.
- As our client, you will also receive discounts on future accommodation bookings you might make with us across our other destinations.
- On our website you’ll find loads of free information about every aspect of Barcelona under the sun. From district guides to transport to tips on tapas - we've got the lot.
- No credit card fees, no booking fees, no commission – just full and final prices on the screen.
Upfront with you at every stage of your journey
We know that booking anything online can sometimes seem a little impersonal. We hope you won't ever feel in the dark when it comes to dealing with us. Here are some of the ways we strive to be clear and upfront with our clients.
- No censorship! We make a point of publishing every single review of our accommodation from previous guests. This means you have real opinions from the people who have experienced it first-hand.
- Throughout our website you can leave comments and ask questions on anything to do with our accommodation and Barcelona itself. We welcome your opinions!
- There really are no catches, no hidden extras – you’ll see full and final prices when you come to book, with all costs laid out clearly for you.
- We’ve recently started our corporate blog, where we’ll be publishing regular updates into our performance and what’s going on behind the scenes.
- Look through the descriptions of our apartments, hotels and hostels and you’ll see we include comprehensive information about each one. Descriptions, photos, floor plans and the reviews of previous guests are all there to guide you in your choice.
An open invitation
We'll be delighted to hear from you whenever you want to get in touch. Have a look at the About us page if you'd like to put a face to the name or email Paul Anderson, our Marketing Director, if you have any specific questions about who we are and how we work. And if you're in Barcelona, feel free to call in to see us at our headquarters - the kettle's on.
