How to get in touch

With over 14 years’ experience, we offer you a choice of over 800 fully licensed apartments and hotels in Barcelona at the lowest prices out there in the marketplace. We show our accommodation in real-time availability, and we send you an instant online confirmation of your reservation so there’s no waiting around.

What’s more, when you book with us you automatically receive an exclusive set of discount vouchers, giving you money off many tours and activities in the city.

We don’t charge you booking fees, commission or credit card charges.

Our Barcelona headquarters is staffed by customer services agents who are ready to take your call 365 days of the year, in a choice of five languages. We also publish every single client review of our accommodation, to help you make an informed choice, together with a Barcelona blog that contains literally hundreds of articles about visiting the city.

Yes, we send you an instant online confirmation so that you’re not left waiting around to find out about availability. On the very rare occasion where we have to do a final check of availability, we will always send you an email straight away with a full update.

If you’d prefer to make your booking over the phone, our customer services team will be happy to give you advice on how to choose the accommodation that will suit you best.

It’s not possible to make a reservation by email (please don’t send us your credit card details this way as it may not be secure), but if you’d like to send us a message we will phone you back help you with your booking.

For apartments: when you book your apartment we’ll ask you to pay an initial amount, called the ‘pre-payment’. Please see the question below for accepted methods of payment.

In the majority of cases, you will then be required to pay the outstanding rental and security deposit in cash (and in local currency) when you check in to the apartment. A very small number of owners will accept credit card payments at this point - please check with your contact person beforehand to find out.

In a few cases, apartment owners require full payment (the pre-payment and outstanding rental) 45 days in advance of check-in. In this case we’ll request the outstanding rental from you 45 days before you’re due to arrive, which you pay as normal by credit card or PayPal.

Please bear in mind that you will always need to pay the security deposit on arrival, in the local currency.

For hotels: the full amount due will be charged to your credit card when you make your online booking. Please see the question below for accepted methods of payment.

For hostels: when you make your booking, you’ll be asked to make an initial payment (the ‘pre-payment) by credit card or PayPal. You will then need to pay the remainder when you check in to the hostel. To find out which payment methods the hostel accepts, take a look at the ‘Payment Methods’ box above the individual hostel’s description on our website.

At Oh-Barcelona.com we’re always looking for ways to help you get the most you possibly can from your time in the city. That’s why we provide you with over 50 discount vouchers, which will save you money on some of the top tours and activities across the city. Whether you fancy taking a tour of FC Barcelona’s Nou Camp Stadium, renting a jet ski or trying your hand at Catalan cooking, there’s something for everyone.

These discounts are free with every booking and are exclusively available through our company. We don’t get any commission from these recommendations – they’re simply things that we think will add to your experience of the city.