What apartment owners want to know
Get all the answers here
Working with us
- Who are Oh-Barcelona.com?
- Oh-Barcelona.com
- Oh-Berlin.com (Oh-Berlin.com)
- All-Paris-Apartments.com (Oh-Paris.com)
- Oh-Rome.com
- Oh-Venice.com
- Oh-Florence.com
- Oh-London-com
- Oh-Prague.com
- Oh-Dublin.com
- Oh-Vienna.com
- Oh-Holidays.com
- Why work with Oh-Barcelona.com?
- How does your service to owners work?
- Will I have somebody to contact at Oh-Barcelona.com?
- What is your lowest price guarantee?
Oh-Barcelona.com belongs to Open House Group, which we founded in 1997. Today it’s one of the leading companies in the field of online apartment rentals. Our various websites include:
Our company is made up of five departments in total, whose responsibilities include customer service, a service dedicated to owners, promotion of apartments and commercial management.
When an owner first gets in touch with us, we ask for some basic details about the apartment before visiting it in person. The service we offer you throughout is completely free – from sending an interior designer and photographer to your apartment to publishing all of its details online. We handle all client requests, emails and phone calls, and we only send you confirmed bookings.
When the client confirms their booking online, they pay an initial down payment, which is a percentage of the rental the owner receives. This means that if there are no bookings, we don’t receive any payments. So you can see why it’s as much in our interest as yours to secure the maximum number of bookings for your apartment.
The only responsibility you have, after your apartment details go live, is to update the availability dates in the calendar, organise check-in and check-out and, of course, maintain the apartment. We can also look after this aspect for you if you’d prefer – please get in touch with us for more details.
At every stage of the process, from the initial publication of your apartment’s details to its ongoing promotion, we are focused on achieving optimal profitability.
Getting ready to advertise your apartment
- What information do you need from me to be able to advertise my apartment on Oh-Barcelona.com?
- How do I register my apartment with Oh-Barcelona.com?
- How much does it cost to publish my apartment on the website?
- Who writes the description of my apartment?
- Who can advise me on the apartment’s features and furnishing?
- Who prepares the floor plan of my apartment?
- What should I do if I don’t have any photos of my apartment?
Don’t worry. We know not everyone is Shakespeare.
We employ a team of professional copywriters whose responsibility it is to write the apartments’ descriptions, to make sure your property is portrayed in the best possible light.
We work with an interior designer whose role it is to advise owners about the features and furnishing of their apartments.
We’ll give you the designer’s contact details before we publish your apartment online, so that you can consult them about any queries you might have about décor and presentation. They will be able to advise you on how to make improvements so that your property is as attractive as possible.
Legal matters
- What is a tourist license?
- How do I apply for a tourist license?
- What’s the duration of the contract and how can I cancel it?
- Who decides the price at which my apartment will be rented out?
- How do I receive my income?
- Is there any charge for the commercial monitoring of my apartment?
Assuming your property is located outside of the Ciudad Vella district (where it hasn’t been possible to apply for a licence since 2007) you can apply through the Oficina de Ayuntamiento of your district.
As you might imagine, this isn’t an easy process. However, if you’re working exclusively with us, we can do all the donkey work for you. Our product management team will keep you informed about the different steps involved and what’s required.
If you have a non-exclusive partnership with us, you will work with our commercial and product management departments to decide on the price that will achieve the most bookings for your apartment.
If you’re working with us exclusively, (with or without full management) we’ll advise you on the prices we think will achieve optimal profitability for your property.
Our clients pay the rental price of the apartment to the owner when they check in to the accommodation. You decide which method of payment you will accept - cash or credit card.
Only in the case of an exclusive partnership does the client pay the rent directly to us before arrival. In this case, we will pay you the full total from your monthly bookings at the start of the following month, directly into your bank account.
Once your apartment’s online
- If I don’t have time to take care of clients and maintain the apartment, what do I do?
- How do I update my apartment’s availability dates?
- I have several registered properties and it’s hard to keep track of them all in one calendar. Can I synchronise my flat’s availability dates with your online system?
- Can I apply special offers to my apartment? If so, how?
- How can I contribute to the success of my apartment?
- What should I do if a problem comes up with my client?
You have the choice of setting up an exclusive arrangement with us when it comes to managing your apartment. This means that you don’t have to worry about check-ins, check-outs, cleaning services, bookings or any potential problems with clients – we’ll look after everything.
All you have to do is make sure the apartment is suitably presentable to be included on our site.
When we upload details of your property, we’ll send you a username and password so that you can access your own secure area of the website. You’ll be able to update the apartment’s availability dates in this area.
The process is very simple and you’ll be walked through it by your dedicated contact person in our product management department.
Yes, every owner can apply special offers (last-minute offers) from within the secure area of the Oh-Barcelona.com website. Once you’re logged in to this secure area, you’ll see an option that allows you to apply or remove last-minute offers at any time. We will explain this to you in more detail once the property is online.
You might also be interested in our automated service, which is ideal if you’re short of time.
We want to have a successful working partnership with apartment owners – one that’s based on commitment and professionalism.
You can play your part by regularly updating your apartment’s availability, confirming reservations quickly and offering last-minute discounts on your property. We would also ask you to make sure that your contact person and guests can always get in touch with you. Maintaining your flat to a high standard and being willing to adapt your prices in line with market demand are also essential.



