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How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

See comments in all languages
Our clients give us
9.0
out of 10


      • 10
      • Communication was fabulous right up to our arrival

        | 2 October 2014
        Oh-Barcelona

      • 10
      • Very efficient, polite, helpfull and with no bothers, very simple!

        | 2 October 2014
        Oh-Barcelona

      • 10
      • service was reliable and friendly.

        | 1 October 2014
        Oh-Barcelona

      • 10
      • Everything went well. We enjoyed our stay.

        | 29 September 2014
        Oh-Barcelona

      • 10
      • I was most impressed with the prompt follow up to a number of questions I had sent to the owner just before we flew out of Australia. T of Client Services came back to me immediately and was able to answer all questions although ensured that the owner was kept in the loop too. Her tone was friendly but professional and I felt completely confident that all would go according to plan ...and it did! The website is easy to navigate and contains comprehensive information. I will definitely recommend to others and look forward to using again. Thank you.

        | 29 September 2014
        Oh-Barcelona

      • 10
      • Easy to use website with clear follow up emails

        | 28 September 2014
        Oh-Barcelona

      • 10
      • Very efficient service.

        | 23 September 2014
        Oh-Barcelona

      • 10
      • Great communication so we had all the information we needed .

        | 20 September 2014
        Oh-Barcelona

      • 10
      • efficiency, constantly keeping in touch, made me feel secure in my booking, and the apartment was true to its pictures and description. I looked at a lot of apartment websites when looking for a place to stay and yours was the easiest one to use and was so clear and helpful. The apartment was great value too. I will definitely recommend this service.

        | 20 September 2014
        Oh-Barcelona

      • 8.0
      • Good information and fast feedback!

        | 17 September 2014
        Oh-Barcelona