How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

Our clients give us
out of 10

      • 8
      • Yes i will recommended.

        - Ptuj, Slovenia 2 November 2015

      • 8.7
      • Welcomed promptly by friendly representative.

        - Lancaster, United Kingdom 2 November 2015

      • 10
      • You quickly answered any question/hesitation we may have had, there were no bad surprises and I have already recommended your organization to family/friends in Canada, Spain and a couple from North Carolina that we met while having dinner.

        - Miffiffauga, Ontario, Canada 30 October 2015

      • 6
      • The collection of the no-luggage service was late and we had to call ourselves. No information was given about late arrival.

        - Korneuburg, Austria 27 October 2015

      • 10
      • Fantastic service, I'd consider using them again.

        - London, United Kingdom 27 October 2015

      • 10
      • No fuzz, straight to the point WYSIWYG

        - Falls Church, United States 22 October 2015

      • 9.3
      • The apartment was spacious and very well situated for the price.

        - Beirut, Lebanon 20 October 2015

      • 4.7
      • I believe you should look at these flats and give a realistic rating based on proper standards.

        Dear customer, from Oh we welcome your feedback. We confirm that we have taken your comments on board as they allow us to improve the service that we and the owners with whom we collaborate offer to our customers.
        Please note that if any problems occur during your stay you must contact the owner directly, as it is them who can provide immediate assistance. In any case, if it was not possible to contact the owner we remind you that our Customer Service department is available every day of the year from 11am to 8pm (GMT +2).

        - Marlow, United Kingdom 19 October 2015

      • 10
      • The payment went smoothly and there were no problems.

        - Ekhuruleni, South Africa 13 October 2015

      • 7.3
      • Was not any problem at all and everything was on time.

        - Leicester, United Kingdom 9 October 2015