How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

Our clients give us
9
out of 10


      • 4.7
      • Good communication.

        - Nain, Canada 21 October 2016
        Oh-Barcelona

      • 5.3
      • You guys were great: prompt and helpful when I asked for more information on how to get there via public transport.

        - Carmel Valley, United States 20 October 2016
        Oh-Barcelona

      • 9.3
      • Easy to book and great customer service

        - Tucson, United States 19 October 2016
        Oh-Barcelona

      • 9.3
      • I will recommend the site. Very easy to use.

        - Brasov, Romania 19 October 2016
        Oh-Barcelona

      • 8.7
      • Apps were fun to receive but turned out not to be very useful during our stay.

        - Munster, United States 16 October 2016
        Oh-Barcelona

      • 8
      • Clear instructions on how to get there and pre-bookable discount offers.

        - Derby, United Kingdom 13 October 2016
        Oh-Barcelona

      • 8.7
      • Barcelone est une ville magnifique et la chance d'y avoir un pied-à-terre pendant notre séjour a été une joie. Sauf pour le malentendu à propos de la climatisation de l'appartement, votre site a livré la marchandise. Je crois qu'il serait préférable que votre site puisse faire la distinction entre «appartement climatisé» et «une chambre climatisée» pour éviter de créer des attentes.

        - Montreal, Canada 12 October 2016
        Oh-Barcelona

      • 8
      • I have to admit the payment including the HA fee, deposit, and paying in cash was a bit bizarre. The HA portion feels like that should be done on the backend, and I felt uncomfortable carrying around the balance in cash, but that is what was specified in the instructions.


        Dear client,
        We thank you for your comments.
        We apologise for the bother but we can confirm we have other apartments where you can pay the remaining amount by credit card or even everything in advance by credit card or paypal, should you be interested for next time.

        - Washington, United States 11 October 2016
        Oh-Barcelona

      • 9.3
      • Our booking was confirmed very quickly with a number of follow-up emails. Property was well described.

        - Romford, United Kingdom 10 October 2016
        Oh-Barcelona

      • 9.3
      • very proactive and prompt service all the way

        - Mumbai, India 10 October 2016
        Oh-Barcelona