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How our clients rate us

Firsthand feedback to help you out

We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.

See comments in all languages
Our clients give us
9.0
out of 10


      • 8.0
      • every thing was prepared in hand and you do not need any further instruction

        | 29 January 2015
        Oh-Barcelona

      • 10
      • Great service, I'd definitely use them again, might do this year in Summer for our next trip!

        | 29 January 2015
        Oh-Barcelona

      • 2.0
      • Although helpful whilst there, once home, withdrew any help at all and sided with the owner, who did little to help us at all, in fact I would say both were unhelpful and spoiled what should have been a very good Holiday



        Dear Client, from Oh we thank you for your comments. We regret that your stay in the apartment was not satisfactory and confirm that we have taken into account your comments seeing as our main objective is to offer high quality accommodation to our customers. In addition, we confirm that we have passed on all the comments which you sent us in regards to your stay to the actual property owner of you booked accommodation.
        We ask customers to contact the owner first, during the stay with the idea of offering immediate assistance. They can also contact our Customer Service department which is available every day of the year from 11:00am until 8:00pm (GMT +1). If we are contacted outside of our hours of operation, clients can leave a message on the answering machine, or send us an email or fax and our Customer Service department will answer the same day.

        | 15 January 2015
        Oh-Barcelona

      • 10
      • Efficient and clear communications

        | 10 January 2015
        Oh-Barcelona

      • 10
      • This service was great from start to finish with lots of contact if needed

        | 6 January 2015
        Oh-Barcelona

      • 10
      • Very friendly. Does what it says on the tin. Highly recommended.

        | 11 December 2014
        Oh-Barcelona

      • 8.0
      • Staff were responsive and helpful.

        | 7 December 2014
        Oh-Barcelona

      • 6.0
      • friendliness

        | 26 November 2014
        Oh-Barcelona

      • 10
      • Easy booking, best price

        | 22 November 2014
        Oh-Barcelona

      • 10
      • Great service, was always there when we needed them, would definitely use them agian.

        | 19 November 2014
        Oh-Barcelona