We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.See comments in all languages
The ease of use, and the fact that all the information was passed on efficiently and securely.
Offered what promised.
Your prompt responsiveness to emails was much appreciated. Your website is chock full of information which made travel planning easy.
Fast response to email and easy booking system with plenty of detail on the properties.
The communication was excellent and the service very easy to use.
The customer service team were very helpful when speaking to them over the telephone and explained various payment options etc.
Very easy booking process and organisation between customer and renter. We also used some of the discount coupons which are supplied together with booking free. As a local organisation, better to book through Oh than other famous online bookers.
So helpful and friendly on the phone and always very prompt in answering any questions.
When booking this place there was nothing to say we would have to pay in cash upfrotn on arrival rather than a credit card. This was only apparent when we had the confirmation email.
At Oh, we appreciate and take note of feedback in order to improve our service to our clients. We can confirm that our Customer Care department is available to you every day of the year from 11am to 8pm for any questions you may have. In addition, we also wish to inform you that we have apartments for which it is possible to pay by card upon arrival and apartments for which it is possible to pay in advance by card or Paypal.
The people were very helpful and willing to make your stay as smooth as possible.