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How our clients rate us
Firsthand feedback to help you out
We invite all of our clients to fill out a feedback form at the end of their stay. No holds barred - they tell us exactly what they thought of their city break accommodation and the service we provided throughout. You're welcome to look through all of their comments below.
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- 10
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Website easy to use with excellent guide to areas
Anonymous - Irvine, United Kingdom 9 September 2015Oh-Barcelona
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- 9.3
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Little unsure if the organising of accommodation online with a company that we have never used was good idea as this could result in a holiday nightmare. Fortunately I can gladly report that we found everything to be spot on.
Julie - Middlesbrough, United Kingdom 9 September 2015Oh-Barcelona
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- 6
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Courteous and quick to respond.
Cris - Edinburg, Cotland, United Kingdom 5 September 2015Oh-Barcelona
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- 10
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OH were fantastic, everyone we dealt with was genuinely friendly and helpful. The staff were genuinely happy to help, and very professional. Every person we spoke to and met at OH were so nice to us and went above and beyond to make us feel welcome and feel cared for.
Clare - Oxford, United Kingdom 3 September 2015Oh-Barcelona
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- 8
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Every question get an answer
Virginie - Chambery, France 31 August 2015Oh-Barcelona
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- 10
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The details of each apartment are clearly displayed, making it easy to find what I was looking for. The website was easy to use so it was easy to book my chosen apartment and I received emails leading up to my holiday, keeping me up to date and informing me of places of interest to visit along with money saving vouchers.
Karen - Stoke-on-trent, United Kingdom 31 August 2015Oh-Barcelona
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- 9.3
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Communication by mail was excellent with quick responses
Anonymous - Kortrijk, Belgium 26 August 2015Oh-Barcelona
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- 8.7
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Keeping me informed with regular emails, however not all info was accurate. The info on the apartment said towels were not supplied (they were) and I was told to bring euros 200 for damage deposit which was not required.
Anonymous - Chester, United Kingdom 26 August 2015Oh-Barcelona
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- 8.7
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Not a lot of follow up on when the reservation was made. I was not sure if it really was booked, and would have liked a confirmation email a few days before arriving just to confirm i have the information of who to contact. When you are traveling you often do not have the email chain if it is in your computer at home.
Dear Customer, from Oh we appreciate and value your comments.
Please note that once a booking is confirmed we send clients a confirmation email with the exact address of the apartment and the owners contact details.
Also, in case you require further assistance, our Customer Service department is available every day of the year from 11h to 20h.
Anonymous - North Potomac, United States 26 August 2015Oh-Barcelona
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- 10
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Great communication and information from Oh made the whole holiday very low stress
Marcus - Coventry, United Kingdom 18 August 2015Oh-Barcelona
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